Just how blinded can a person be?!?!
Oh well. Middle of the morning, and what am I still doing online? Reading some stupid bashing about a certain toyshop which has 2 branches in PJ. How exciting!!! It's even better than reading an Agatha Christie novel. I'm not naming any names here, but here's a screenshot of the shop's website.
Oops, I guess their logo is too big. ;P
Anyway, this heated discussion was started by some unsatisfied customer who couldn't promptly get his deposit back from the shop when his pre-orders did not arrive on time. Well, I could understand that as it is not easy to satisfy each and every customer that steps into your shop. But I still think that the deposit should be given back ON THE SPOT if the customer wishes to do so when the promised goods doesn't arrive.
Then HORDES of unsatisfied customers come into the picture and start all the bashing. It seems that this toyshop has a bad policy in returning deposits and holds a bad reputation of defaming other local shops.
Ok then, fine with me, the owner could just give a sincere apology and try to change for the better. Like what Diamond Comic did is really notable...THEY ABOLISHED THE DEPOSIT POLICY!!! And without any bashing from anyone also...Now that's what I call real businessmen who really knows how to run their businesses.
BUT NOO...This dude here has to be SO defensive on everything...blaming everyone, including their customers and their suppliers for everything...EVERYONE EXCEPT THEMSELVES. "NO IT'S NOT MY FAULT!!! It's the suppliers who just won't keep their promises!! Are you all so stupid to understand such a simple fact?!?!" SO WHAT?!?! Other toyshops don't seem to have any problems with their suppliers. And all you're doing is sit around whining in some forum??!! To me, he do sounds like a kid who can't face the consequences of his own actions. Those aren't his actual words, but he might as well say that out loud.
Sad to say this...but he INDEED has a serious attitude problem. I'm not judging this from all the complaints he gets and all the bad rumours about his shop...but I'm judging this from the replies he posted. He even had the guts to publicly post his customers' personal details just to prove he's in the right. HOW CAN SOMEONE BE SO BLINDED??!!! Even a perfect piece of good advice was treated back with acute sarcasm.
To which he replied: Wow, thanks for taking the time and trouble at this hour of the morning to register a new nick!
Now that's what I call real gratefulness.
Well, I guess the truth hurts.
Been planning to check out this shop sometime soon, but I guess I'll just bring my business to somewhere else.